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Ordering:
Orders may be placed on-line through our secure server or
by phone, mail, or fax.
Shipping and Handling:
| Product price |
Shipping price |
| up to $34.99 |
$9.95 |
| $35-$74.99 |
$13.95 |
| $75-$149.99 |
$18.95 |
| $150-$249.99 |
$23.95 |
| $250-$499.99 |
$34.95 |
| $500 and more |
$55.95 |
All orders are shipped UPS
Ground. Tracking numbers are available upon request.
2nd Day Air and Next Day Air are available for an
additional cost.
A $10 oversize charge may apply to furniture and large items.
Shipments to Canada may have additional customs charges, customer will be responsible for any customs or duty charges.
Please e-mail us regarding international
orders.
Our Guarantee:
All returns must be authorized by
CoolClockShop.com first.
If for some reason you are not satisfied with your purchase,
send back the item insured, in original condition and packing container, within
30 days of purchase. We will issue a credit, exchange, or refund minus a 20% restocking fee. All
shipping costs are non-refundable (except damage).
Forms of Payment:
We will accept payments made by Master Card,
Visa, American Express, Discover, checks and money order.
Sales Tax:
We collect sales tax when the billing address is in the
state of Ohio.
Our Commitment to Privacy: Last revised 2 Sep 2009 Connie Coultrap and Associates and our brands, which include but are not
limited to http://www.funkylights.com/, http://www.coolclockshop.com/,
http://www.designerfabricsoutlet.com/, and http://www.commercialinteriorsoutlet.com/,
value our customers and respect your privacy. We collect information
about you in our stores and through our websites in an effort to improve
your shopping experience and to communicate with you about our products,
services, contests and promotions. As described in this policy, we may
share your information among our brands and, under certain
circumstances, with third parties that provide services on our behalf or
with whom we have partnered to offer a particular product or service.
This policy describes the personal information we collect about you, why
we collect it, how we use it, and when we share it with third parties.
Our policy also describes the choices you can make about how we collect
and use your information. If our information practices change, we will
post an updated policy on our website. You can tell if the policy has
changed by checking the revision date that appears above. If we change
the policy in a material way, we will provide appropriate notice to you.
You may exercise your choices about how we collect and use your
information consistent with this policy at any time."
If you have any questions about our privacy policy, please contact us as
described in the section entitled, "Contact Us".
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